TERMS & CONDITIONS
Our terms of service for the holidays we provide for you

TERMS & CONDITIONS

Please read in detail the below terms and conditions. Your reservation for this holiday cannot be accepted unless the terms and conditions form is accepted, signed and sent back to Havana Salsa Dance Tours (HSDT) with your completed booking form. By signing the booking form the named person accepts all the terms of the booking conditions and a contract between you and HSDT will come into being.

1. Paying for your holiday

Payment of the full balance must be made at least 13 weeks prior to departure. If the balance is not paid in full and on time, HSDT reserve the right to treat your booking as cancelled by you in which case the cancellation charges set out below in clause 2 will become payable.

Late bookings must be paid for in FULL (if booking within 12 weeks of departure).

In order to confirm your chosen arrangements, you must pay a non-refundable deposit.

2. Cancellation of your holiday

Monies are non-refundable if cancellation is made 21 days or less before departure. To cancel your holiday a letter from the ‘lead name’ must be written to HSDT, on receipt of that letter we will cancel the holiday. Since we incur costs in cancelling your travel arrangements, you will have to pay the applicable cancellation shown below:

Period before departure within which notice of cancellation is received by HSDT Ltd in writing% of total booking or desposit
More than 90 daysLoss of deposit
57-89 days30% Loss of Total
37-56 days50% Loss of Total
22-36 days70% Loss of Total
0-21 days100% Loss of Total

Please note, if only some members of your party cancel, in addition to incurring the applicable cancellation charges, we will recalculate the holiday cost for the remaining travellers. You may have to pay the extra room charges such as single room supplements.

3. If We Change or Cancel Your Holiday

HSDT begins planning the arrangements we offer many months in advance and so we reserve the right to make changes both before and after bookings have been confirmed.

We must also reserve the right under any circumstance to cancel confirmed bookings at any time. Where we are unable to provide the holiday booked, you will be refunded all monies paid.

HSDT will not be held responsible if forced to cancel or change a holiday due to war, treat of war, terrorist activity, adverse weather conditions or possible events outside of our control. We shall not be liable for any changes either before departure or during the holiday, which in our opinion are necessary to protect your safety. In this event, we will offer you suitable alternative arrangements, or if you do not travel, return the monies you have paid us.

4. Passport/Visa/Health Requirements and Travel Documents

It is your responsibility to ensure that you are in possession of all necessary health and travel documents before departure.

I understand that I must have a full and valid passport that is valid for at least 6 months after my departure date from Cuba.

I am aware that obtaining a visa is my responsibility (if that option is selected).

5. Insurance

We consider adequate travel insurance to be essential. Please read and take with you on holiday. It is your responsibility to ensure that the insurance cover you purchase is suitable and adequate for your particular needs.

I am aware that HSDT is not responsible for the loss or theft of any of my luggage, and that all claims need to be directed to the Airline or your holiday insurance provider.

6. Behaviour

When you book a holiday with HSDT you accept responsibility for the proper conduct of yourself. If we or any other person in authority is of the reasonable opinion that you are behaving in such a way as to cause or be likely to cause danger or upset any other person or damage to property, we will be entitled to terminate the holiday of the person (s) concerned. The person (s) concerned will be required to leave the accommodation and we will have no further responsibility to them including any return travel arrangements. No refunds will be made and we will not pay any expenses or costs incurred as a result of the termination. You will be responsible for making full payment for any damage caused by you
during your time away.

I acknowledge I am responsible for my own conduct on holiday and that I take full responsibility for my health and safety. Cuba is a communist country and their laws and customs are different to other countries. I agree to abide by Cuban law and failure to do so may result in imprisonment. I understand that HSDT cannot take responsibility for my participation in any criminal activity.

7. Medical

I am aware that my health and safety is my responsibility. Cuba adheres to different levels of safety and hygiene, therefore my well-being and safety during my holiday is my responsibility at all times. All activities, outings, dancing undertaken whilst on the holiday, is completely at my own risk and cannot be the responsibility of HSDT.

I am aware that it is my responsibility to seek medical advice with regards to inoculations and vaccinations. HSDT cannot accept liability for any passengers who do not seek advice or who are not adequately protected.

8. Your Holiday Price

I am aware that the cost of the holiday does not include: Club entrances, drinks, lunch and evening meals, Taxis around Havana, any events listed on the itinerary as an optional extra, Cuban Tourist Visa card or the Cuban departure tax (25.00 CUP approximately, to be paid at the airport in Havana on departure).

HSDT endeavours to ensure that the most up to date and correct prices are shown on our website. HSDT reserve the right to raise or lower our prices.

9. Data protection/privacy

In order to process your booking, we will only use the supplied information to pass onto the relevant suppliers of your travel arrangements. This information may also be provided to security companies and customs/immigration. We will not share your information with any other third parties. We would also like to hold your information (including email addresses), where collected by us for our own future marketing.

I agree that all photos taken on the holiday by HSDT and our holiday group can be published by HSDT for promotional purposes and posted by other clients.

If I do not wish to have my photo taken or published I will make this clear to all clients, and to HSDT staff on the trip at the beginning of the trip.

I agree not to publish any photos of individuals on the trip if they have directly expressed a wish not to be photographed or have their photo published. I will respect the privacy of all clients on the trip.

STILL NOT SURE?

It’s natural to have questions when book your holiday.  We hope our FAQ and Itinerary pages provide all the information you need but please don’t hesitate to send us a quick message if there’s something we left out.

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